Terms of service

Last updated: November 5, 2026

These terms govern your use of Obsiva, the app for inspection reports with photos and voice, and its web version. By using it you accept them; if you do not agree, do not use it. The Spanish version prevails if the two differ.

1. Who provides the service

Obsiva is operated by Joseph Alberto Morthimer León Lau, RUC 10730332578, Calle Los Olivos Mz C Lte 16, Urb. La Alameda, Trujillo, Peru (“Obsiva”, “we”). You can write to us at joseph@leonlau.pe.

2. The service

Obsiva lets you record visits and observations with photos and voice notes, write them up with the help of artificial intelligence, and produce PDF, Word or Excel reports to share. It is a professional tool for people 18 and older.

We may improve, change or remove features. If a change takes something important away from a paid plan, we will tell you in the app in advance.

3. Your account

• Opening the app creates an account without an email. You can link an email at any time; you need it for cloud backup, the web version and using Obsiva on other devices.
• You are responsible for what is done with your account and for keeping access to your email. Tell us if you think someone else is using it.
• You can delete your account at any time in Settings → Account and backup → Delete account, as explained in the privacy policy.

4. Plans and the Pro subscription

• Free: includes a limited number of shared reports and AI-processed observations per month. Its PDFs carry the Obsiva mark and a QR code. The current limits are shown in the app.
• Pro: a monthly or annual subscription with the features described in the app when you buy it. Pro’s AI has no fixed cap but is subject to reasonable use: we may temporarily limit automated use or use far above normal.
• The subscription is bought and billed through Google Play or the App Store, at the price the store shows in your currency, with taxes as they apply in your country.
• It renews automatically at the end of each period unless you cancel at least 24 hours before. You can cancel in Google Play (Subscriptions) or on iPhone (Settings → your name → Subscriptions). After cancelling you keep Pro until the end of the paid period.
• Refunds follow the policies of Google Play or Apple, which handle the payment. We never receive your payment details.
• If we change the price, the store will tell you before charging the new price and you can cancel.
• Deleting your account or uninstalling the app does not cancel the subscription.

5. Artificial intelligence

Obsiva uses AI to transcribe your voice notes, write observations, and summarize and translate reports. The AI can make mistakes: leave out details, misread a photo or a technical term, or translate imprecisely. Always review the content before sharing it. You are responsible for the final report and for the decisions made with it.

Obsiva does not replace professional judgment or the inspections, tests or certifications required by applicable rules.

6. Your content

• The photos, audio, text and reports you create are yours. You allow us to store, process and show them to you only as needed to provide the service, including sending them to our AI providers, as explained in the privacy policy.
• You must have the right to record and share what you include in your reports, including images or data of other people, and follow the rules that apply to your work.
• We do not review your reports and are not answerable to third parties for their content.

7. Acceptable use

You must not use Obsiva to:

• Break the law or the rights of others, or create false reports meant to deceive.
• Upload unlawful content, child sexual abuse material, or material you have no right to use.
• Try to access other people’s accounts or data, interfere with the service, or get around plan limits.
• Scrape, copy or resell the service, or use it to train other AI models.

8. Backup and availability

• Your data is stored on your phone first. Without an account with cloud backup (Pro with a linked email), if you lose, change or reset your phone, or uninstall the app, that data is lost.
• With cloud backup, if Pro ends we keep the copy for 90 days in case you come back; then it is deleted.
• We do what is reasonable to keep the service running and your data safe, but we do not guarantee it will always be available or free of errors. Keep a copy of the reports you deliver.

9. Obsiva’s intellectual property

The app, the website, the Obsiva brand, its report designs and templates belong to us or our licensors. We give you a personal, non-exclusive, non-transferable license to use them while you use the service under these terms. You may use and adapt the downloadable templates from obsiva.app for your work.

10. Liability

To the extent the law allows, Obsiva is provided “as is” and we are not liable for indirect damages, lost profits, data loss, or decisions made based on the reports. Our total liability to you is limited to what you paid for Obsiva in the 12 months before the event that gives rise to it.

Nothing above limits your rights under Peru’s Consumer Protection and Defense Code (Law No. 29571) or any liability the law does not allow to be excluded, such as for fraud or gross negligence.

11. Suspension and termination

You can stop using Obsiva and delete your account whenever you want. We may suspend or close an account that seriously breaches these terms or the law; unless the law or a risk to others prevents it, we will tell you first so you can keep your reports.

12. If you use Obsiva on iPhone or iPad

• These terms are between you and Obsiva, not Apple. Apple is not responsible for the app or its content and has no obligation to maintain or support it.
• If the app fails to meet an applicable warranty, you may notify Apple, which will refund the purchase price, if any. To the extent the law allows, Apple has no other warranty obligation for the app.
• Apple is not responsible for claims about the app, such as product liability, legal non-compliance or consumer protection claims, nor for third-party intellectual property claims: we handle those.
• You represent that you are not in a country subject to a U.S. Government embargo and are not on any U.S. Government list of restricted parties.
• You must also follow any applicable third-party terms, such as the App Store’s. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them.

13. Changes to these terms

We may update these terms. If a change is important, we will tell you in the app before it takes effect. If you keep using Obsiva afterwards, you accept it; if not, you can stop using it and cancel your subscription.

14. Governing law and disputes

These terms are governed by the laws of Peru. Before any claim, write to us at joseph@leonlau.pe and we will try to solve it. If we cannot agree, the courts of Trujillo have jurisdiction, without prejudice to your right to go to Indecopi or the courts where you live when the law allows it.

15. Contact

Joseph Alberto Morthimer León Lau · RUC 10730332578 · Calle Los Olivos Mz C Lte 16, Urb. La Alameda, Trujillo, Peru · joseph@leonlau.pe